Customer Support
Customer Support Information:
Please see our Terms of Service & Privacy Policy pages for related information.
Return Policy (for physical goods):
While we don’t currently sell or re-sell physical goods, our return policy allows you to return physical goods within 30 days days of purchase in the unlikely event that we do sell a physical product. To initiate a return, please follow these steps:
- Contact our customer service team via the form below, to notify them of your intent to return the item.
- Pack the item securely and include a copy of your purchase receipt.
- Ship the item back to our address (provided by our customer service team).
- Once we receive the returned item, we’ll process your refund or exchange.
Refund and Dispute Policy:
If you’re not satisfied with our services, please reach out to our customer service team using the form below. We’ll work with you to address any concerns and provide a resolution.
In case of disputes, we aim to resolve them amicably and fairly. Your satisfaction is our priority.
Cancellation Policy (if applicable):
If you need to cancel an order or subscription, follow these steps:
Contact our customer service team using the form below.
Provide your order details and reason for cancellation.
We’ll process the cancellation and notify you of any associated fees (if applicable).
Legal or Export Restrictions (if applicable):
Our services comply with all relevant legal and export regulations. If you have specific inquiries, please contact our customer service team using the form below.
Terms and Conditions of Promotions:
When participating in our promotions, make sure to review the terms and conditions provided. If you have questions, reach out to us using the form below.
Transaction Currency:
All transactions on our website are processed in US Dollars. Prices are displayed in this currency by default.
Security Capabilities and Payment Card Details:
We prioritize security. Our website uses the highest level of SSL encryption to protect payment card details during transmission. For more information, visit our security page or contact us at using the form below.
Contact Us
Contact Us
Phone: +1 415-915-4486
support @svtechonsulting.net
Newsletter
Return Policy
As we provide virtual services, returns are not applicable. However, if you are not satisfied with our services, please contact us at [email protected] within 30 days of the service date to discuss a potential refund or resolution.
Refund Policy
Refunds for virtual services are processed within 7 business days after the resolution of the issue. If you have any concerns or disputes, please contact us at [email protected]. We will work with you to resolve any issues.
Cancellation Policy
To cancel a scheduled service, please contact us at [email protected] at least 24 hours before the appointment time. Cancellations made less than 24 hours in advance may not be eligible for a refund.
Legal Restrictions
Our virtual services comply with all applicable laws and regulations. Customers are responsible for ensuring that their use of our services complies with local laws.
Transaction Currency
All transactions are processed in USD (United States Dollars).
Security Policy
We use industry-standard encryption to protect your payment card details during transmission. All transactions are secured using SSL (Secure Socket Layer) technology to ensure your information is safe.
Privacy Policy
Your privacy is important to us. We collect and use your personal information only as necessary to provide our services. We do not share your data with third parties without your consent. For more details, please read our full Privacy Policy